UX/UI designer toolbox
Research
Analysis of competition
Benchmarking
Analysis of user behaviour
Design areas
Customer Jurney
Paper prototyping
Wire-frames and feasibility study
Prototyping
High-fidelity prototyping / graphic design
Pitching the project
Information architecture
Tools
Paper & Pencil
HotJar, Google Analytics, heat maps, polls
Photoshop, Illustrator
InVision App, Axure
HTML/CSS